Your numbers
PDFs, spreadsheets and emails that someone keys into your ERP.
From inbox to ERP, including checking. Not sure? Time 10 orders and take the average.
We've started with the UK median full-time salary (ONS, 2025).
If you don't know, 1% is a commonly cited benchmark for manual data entry.
Customer service, warehouse and finance time to unpick a wrong order.
Your annual cost
a year to key customer orders and fix the mistakes.
This is the cost you can see. It doesn't include freight for re-deliveries, credit notes, overtime at peak times or customers who order less after a wrong delivery.
Email me the full reportGet your full report
We'll email you a PDF with your numbers, how we worked them out and what to do next.
By submitting, you agree to our privacy policy.
What changes when nobody rekeys orders
With Webexpenses Order Management, orders are captured as they arrive by email, upload or API. Customer SKUs are mapped to your product codes, pricing is checked against your ERP, and approved orders become sales orders or invoices. Your team handles the exceptions, not every order.
Book a discovery call See how Order Management worksHow we worked it out
Employer cost is salary × 1.16, covering employer National Insurance (15% above £5,000) and the 3% minimum workplace pension (2025/26 rates). Hours worked a year: 1,740 (37.5 hours a week, less 28 days' holiday). Cost per order = hourly cost × minutes ÷ 60. Annual cost = cost per order × orders × 12, plus orders corrected × hours per fix × hourly cost. Default salary: ONS Annual Survey of Hours and Earnings 2025, median full-time gross annual earnings. Results are illustrative and depend on the figures you enter.